Today’s Class and AMRA/MAP Collaborate

April 23, 2024

Written by:
Today's Class Team




Bring Uniform Inspection and Communication Standards to Shop Owners’, Service Advisors’ and Automotive Technicians’ Fingertips

 

Today’s Class & the Automotive Maintenance and Repair Association’s (AMRA) Motorist Assurance Program (MAP) today announced that AMRA/MAP program is now integrated with the Today’s Class app. Available immediately to Today’s Class customers who are also AMRA/MAP members, the integration will make it easier for service advisors and technicians to quickly use and access MAP’s vast standards resources, especially the Uniform Inspection & Communication Standards (UICS).  

Chris Jones, editor of Ratchet + Wrench, will emcee a webinar hosted by Today’s Class featuring AMRA/MAP that will provide additional details, outline the benefits to shop owners, their employees and consumers, as well as a demo of the technology. Titled, Repair or Replace: Adopting Ethical Sales Standards for Service Advisors & Techs, the session will take place on May 15 at 2:30 p.m. Eastern. Anyone interested in the webinar can register here.

“Previously, to access the UICS, Today’s Class customers had to first obtain credentials before  logging in, look up a system or component, and then act on the information provided,” said Jeff Cox, President of AMRA/MAP.  “In addition, most shops had to share a terminal among the technicians and service writers  which often  created barriers to the information. Now, all Today’s Class users will have access directly through their app.”

“We worked together to streamline access to and ensure better alignment with MAP standards because, when followed, these guidelines  introduce a consistent code of ethics and consumer protection into repair and maintenance transactions,” said David Boyes, President of Today’s Class. “When customers receive training, it will be connected to MAP ’s best practices specific to each situation.”

About Today’s Class

For more than 20 years, Today’s Class has been helping automotive shop owners develop and support the most important part of their business: their people. Today’s Class provides consistent daily, short-form training and education content for every shop team member who could benefit from increased education on technical topics, customer management skills, or business processes – based on their individual knowledge and technical skills. Today’s Class is initiating a change in the industry, shifting the focus away from the one-and-done training model to one that is dynamic, data-driven, and makes a measurable impact on the automotive aftermarket industry. For more information, please visit Automotive Technician Training | Today's Class

About AMRA MAP

The Automotive Maintenance and Repair Association (AMRA) is a not-for-profit trade association formally organized in 1992 to represent the interests, common policies, and purposes of companies engaged in providing automotive maintenance and repair services, their suppliers, and related companies in the automotive industry when dealing with consumers. The main purpose of AMRA is to provide consumer communication programs like its Motorist Assurance Program (MAP), MAP Participating Facility Program and MAP-Qualified Technician Program for the benefit of the consumer. AMRA also provides consumer brochures for consumer education, providing information on a variety of consumer-requested topics dealing with their automotive maintenance and repair service experiences.

 

Tags:

Related Blogs

Performance

How To Increase Your Shop's Performance

When you think about boosting your shop's performance, increasing your car count or average repair order might be the first things that come to mind. Of course, those are definitely areas you should...

Training

5 Tips for Retaining Training Material: A Guide for Technicians

With ever-evolving automotive technology, you know the success of your shop hinges on your team's ability to retain and apply new information. Your technicians' expertise is the backbone of your...

Team

Questions to Ask Candidates When Hiring for Automotive Technicians

As a shop owner, one truth stands out above all: the caliber of your technicians can make or break your business. Your reputation, customer satisfaction, and the future success of your shop are...

Address

2700 Corporate Drive
Suite 200
Birmingham, AL 35242

Connect On Social
TodaysClass_Logo_Color Iterations_TC_Light Grey (1)