Many automotive shops hold long training sessions for their technicians and service advisors periodically throughout the year. What if we told you this traditional model of training may not be the best method for educating your team?
While instructor-led lessons in classrooms work well for children and adolescents, adults learn differently. Adult Learning Theory posits that adult learners are self-directed and self-motivated, and their training should focus on those qualities.
Today’s Class takes a different training approach that better aligns with how your automotive team learns. In just minutes a day, your staff can improve their knowledge retention and job performance.
Better Knowledge Retention
Traditional training imparts a lot of information at once. This makes it difficult for your team members to retain the material since the average person cannot absorb everything covered in an hours-long training session. Additionally, these training sessions are sporadic, which means any new information is not being reinforced.
Daily training is a more manageable way to learn for adults. It supports learning smaller bites of information every day instead of one large chunk in a single sitting. This daily reinforcement is key to knowledge retention — research shows that 90% of what people learn is lost in 30 days unless reinforced.
When your team members can easily recall and apply new information, they will grow more confident in their skills and perform their jobs more effectively. Improving the skill sets of your technicians and service advisors will have a real impact on your shop's daily operations.
Measurable Progress Over Time
It's important to evaluate your staff’s progress to understand how training impacts your shop. With sporadic training, it's hard to measure growth, whereas daily training helps you see your team’s strengths and weaknesses. This real-time feedback can help shop owners provide extra assistance and learning support where necessary. When you are able to identify and rectify learning gaps efficiently, you can develop a sharper, more efficient team with ease. You can't manage what you don't measure.
Implementing daily training into your shop doesn't mean doing away with traditional training forever. Although, when shops rely on it entirely, that's where gaps begin to form. The key is knowing when to leverage traditional training for your team.
Daily training enables you to make informed decisions based on data. You'll not only know which personnel require hands-on training, but when they need it as well. This allows you to take a much more proactive and targeted approach to your team's training so you can make it a more productive experience overall.
Additionally, daily training fits seamlessly into your team's everyday routine. When training requires only a few minutes a day, team members can learn at their convenience. As a result, time is not wasted and your shop's productivity is not compromised. Daily training is a win-win for everyone.
Start Daily Training Today
Are you ready to make the switch to daily training for your team? Today's Class can help. Implement daily training today, so you can see results tomorrow. Let's talk.