In our industry, there tends to be an emphasis on technical achievements, while interpersonal skills are overlooked. Skills like communication and teamwork don't get the spotlight they deserve,...

It's no secret the automotive industry is undergoing a shift — vehicle technology is rapidly changing, technicians are in short supply, and shops everywhere have been feeling the effects. This can...

Many automotive shops hold long training sessions for their technicians and service advisors periodically throughout the year. What if we told you this traditional model of training may not be the...

Early learning is necessary for humans to function in the world. We learn to walk, talk, share, and then read, write, and calculate. Compared to the learning we are capable of as adults; all of this...